Frequently Asked Questions

Mobile Magic is the only official Disney Parks app. And it's only on Verizon Wireless. Mobile Magic enhances your Disney Parks experience, giving you valuable information such as attraction wait times and FASTPASS return times for the park you are in and the ability to find your favorite characters. The app leverages GPS technology to pinpoint your location and displays what's happening nearby. Users can also access the application to plan vacations from home. The application offers live competitive trivia games and other surprises to keep you entertained while at the park, or at home.

Yes, you can access the Mobile Website and sign up for the mobile texting program. Standard data and text rates from your mobile carrier may apply.
There are three easy ways to get Mobile Magic: (1) Text MAGIC to 2777; (2) Visit the Verizon Media Store; or (3) Go to the Media Center on your Verizon Wireless Phone and select Browse & Download. Mobile Magic is in the Travel & Navigation folder.
Disney Parks Mobile Magic is free to download. Once you download the app, you will not be charged for additional data usage.

Disney Parks Mobile Magic works on the following phones with Verizon service contracts (not available on pre-paid phones). Mobile Magic is being formatted for additional handsets. Check back periodically for an updated list.

Handset Make & Model:

Casio Hitachi
Exilim C721
G'zOne Boulder
G'zOne Rock
G'zOne Type-V
HTC
Eris
Droid Incredible
Droid Thunderbolt
LG
Ally
VX 5500
VX 5600 - Accolade
VX 7100 - Glance
VX 8300
VX 8350
VX 8360
VX 8370 - Clout
VX 8500 - Chocolate
VX 8550 - Chocolate
VX 8560 - Chocolate 3
VX 8575 - Chocolate Touch
VX 8600
VX 8610 – Decoy
VX 8700
VX 8800 - Venus
VX 9100 - enV2
VX 9200 - enV3
VX 9400
VX 9600 - Versa
VX 9700 - Dare
VX 9800 - V
VX 9900 - enV
VX 10000 - Voyager
VX 11000 - enV Touch
Vortex
 
Motorola
325
Adventure v750
Barrage V860
Droid
Droid 2
Droid Pro
Droid X
Entice W766
Krave ZN4
MOTOKRZR K1m
MOTORIZR Z6tv
MOTOSLVR L7c
Rapture VU30
RAZR V9m
V3m
VE
VU204
W755
Z6c
Nokia
2705 Shade
6205
6315i
7205 Intrigue
Twist 7705
RIM
Blackberry 8330 Curve
Blackberry 8530 Curve 2
Blackberry 9330 Curve 3G
Blackberry 9530 Storm 1
Blackberry 9550 Storm 2
Blackberry 9630 Tour
Blackberry 9650 Bold
 
Samsung
Continuum
Convoy U640
Facinate
Flipshot U900
Glyde U940
Reality U820
Renown U810
Rogue U960
SCH-A990
SCH-U540
SCH-U550
SCH-U620
Sway U650
Trance SCH-U490
UTStarcom
CDM - 8950
CDM - 8975
The downloaded application will reside in a device specific location (refer to handset owner's manual for details on where downloaded apps reside). For example, using LG handsets, once the application loads to your handset, you will find the application under the "Media Center" in Category 5 "Browse & Download".
A location-based service (LBS) is a software application for a mobile device that enables the mobile device to be located on a network or within a geographic specific setting (like a Disney Theme Park). LBS leverages GPS satelites to provide location information.
LBS settings differ by phone model. For most phones you can try the steps outlined below. If this doesn't work, please contact your wireless carrier.
Select “Settings & Tools” in the phone’s main menu
Select “Phone Settings”
Select “Location”
Select “On”
Press “OK”
LBS settings differ by phone model. For most phones you can try the steps outlined below. If this doesn't work, please contact your wireless carrier.
Select “Settings & Tools” in the phone’s main menu
Select “Phone Settings”
Select “Location”
Select “Off”
Press “OK”
Disney Parks Mobile Magic works in the US on the Verizon Wireless Network. Certain features such as detailed character appearances and specific attraction wait times are only enabled when you're at Walt Disney World or the Disneyland Resort Theme Park.
You should fully charge your phone before heading to the park each day.
You will have the ability to receive the following:
- Park Hours
- Attraction Wait Time Information
- Character Finder
- Entertainment Schedule
- Dining Information
- Weather
- Shopping Information
If your phone has a web browser, you can access the mobile web. Check with your mobile carrier and be sure to confirm if there are any additional charges that will be incurred for use.
Data rates may apply. Check with your service provider. There are no other charges. The experience is similar to browsing www.disneyworld.com as you would at home computer, but redesigned for the mobile phone environment.
If you didn't find the answer to your question in the Frequently Asked Questions you can contact us and we will do our best to answer your questions.
 

Message and data rates may apply.  Availability subject to handset limitations. Coverage not available everywhere.
If you’re under 18, get your parents’ permission first.

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